Hermione - contact us

help.hermione-ltd.com
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Live Chat

Need help? Our live representatives are ready to help you with any question or problem you may have. To chat with our support team, click on the Live Chat link above. You can also contact support by clicking the ‘Chat’ button at the bottom of every game, or by clicking here.

Callback

You can also request a callback if you prefer to talk with one of our representatives on the phone. To do so, simply log into your account, click on the ‘Menu’ button and choose the ‘Phone’ option - ensuring that your contact information is correct. One of our representatives will promptly call you back on the phone number listed in your account (please specify country code and area code).

Email

Encountered a problem? Have a suggestion? Contact us at support@.com or send us an email using the form below, and one of our representatives will get back to you as soon as possible. Please enter your user name in the specified field (if you have one) for a faster response.